Performance degradation affecting Uganda Airtel services
Incident Report for pawaPay
Resolved
The incident has been resolved. We apologise for the inconvenience.
Posted Jul 22, 2024 - 08:18 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 22, 2024 - 05:57 UTC
Update
This is a quick update to inform you that we are experiencing degraded performance in our Uganda Airtel deposit gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Posted Jul 22, 2024 - 05:28 UTC
Identified
We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Posted Jul 22, 2024 - 04:54 UTC
This incident affected: Uganda MNO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).
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