pawaPay platform status
Ghana AirtelTigo scheduled maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 2024 - 23:00 UTC
Scheduled - Ghana AirtelTigo will be performing maintenance and upgrades during the maintenance window on 26.07 between 23:00 UTC and 01:00 UTC.
Degraded performance and outages are expected.
Jul 26, 2024 23:00 - Jul 27, 2024 01:00 UTC
Performance degradation affecting Tanzania Tigopesa services
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Jul 26, 2024 - 16:34 UTC

About This Site

The pawaPay mobile money platform connects merchants to Mobile Network Operators (MNO).

On this page you can find:
- the status of the pawaPay platform
- incidents of MNO provided mobile money services
- planned maintenance windows

Uptime over the past 90 days. View historical uptime.
pawaPay platform ? Operational
90 days ago
99.92 % uptime
Today
pawaPay Merchant API Operational
90 days ago
99.88 % uptime
Today
pawaPay Portal Operational
90 days ago
99.97 % uptime
Today
Benin MNO services Operational
90 days ago
95.54 % uptime
Today
Celtiis :: Web Deposit Operational
90 days ago
99.64 % uptime
Today
Celtiis :: Payout Operational
90 days ago
99.53 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
82.46 % uptime
Today
Moov :: Payout Operational
90 days ago
95.7 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
97.38 % uptime
Today
MTN :: Payout Operational
90 days ago
98.51 % uptime
Today
Burkina Faso MNO services Operational
90 days ago
96.84 % uptime
Today
Moov :: Web Deposit Operational
90 days ago
95.27 % uptime
Today
Moov :: Payout Operational
90 days ago
95.27 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Cameroon MNO services ? Operational
90 days ago
98.39 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.68 % uptime
Today
MTN :: Payout Operational
90 days ago
99.3 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
97.12 % uptime
Today
Orange :: Payout Operational
90 days ago
98.47 % uptime
Today
CIV MNO services Operational
90 days ago
99.65 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.61 % uptime
Today
MTN :: Payout Operational
90 days ago
99.61 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Orange :: Payout Operational
90 days ago
100.0 % uptime
Today
DRC MNO services ? Operational
90 days ago
96.23 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
88.74 % uptime
Today
Airtel :: Payout Operational
90 days ago
89.45 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.62 % uptime
Today
Orange :: Payout Operational
90 days ago
99.78 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
99.87 % uptime
Today
Vodacom :: Payout Operational
90 days ago
99.89 % uptime
Today
Ghana MNO services ? Under Maintenance
90 days ago
98.28 % uptime
Today
AirtelTigo :: Web Deposit Under Maintenance
90 days ago
98.28 % uptime
Today
AirtelTigo :: Payout Under Maintenance
90 days ago
98.45 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
99.13 % uptime
Today
MTN :: Payout Operational
90 days ago
98.92 % uptime
Today
Telecel :: Web Deposit Operational
90 days ago
98.43 % uptime
Today
Telecel :: Payout Operational
90 days ago
96.5 % uptime
Today
Kenya MNO services ? Operational
90 days ago
99.18 % uptime
Today
M-Pesa :: Web Deposit Operational
90 days ago
99.15 % uptime
Today
M-Pesa :: USSD Deposit Operational
90 days ago
99.32 % uptime
Today
M-Pesa :: Payout Operational
90 days ago
99.06 % uptime
Today
Malawi MNO services ? Operational
90 days ago
94.93 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
93.79 % uptime
Today
Airtel :: Payout Operational
90 days ago
93.84 % uptime
Today
TNM :: Web Deposits Operational
90 days ago
93.77 % uptime
Today
TNM :: Payouts Operational
90 days ago
98.34 % uptime
Today
Mozambique MNO services Operational
90 days ago
98.63 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
98.63 % uptime
Today
Vodacom :: Payout Operational
90 days ago
98.63 % uptime
Today
Nigeria MNO services Operational
90 days ago
96.42 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
93.7 % uptime
Today
Airtel :: Payout Operational
90 days ago
93.99 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.93 % uptime
Today
MTN :: Payout Operational
90 days ago
99.06 % uptime
Today
Rwanda MNO services ? Operational
90 days ago
95.68 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
92.12 % uptime
Today
Airtel :: Payout Operational
90 days ago
94.47 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.96 % uptime
Today
MTN :: Payout Operational
90 days ago
97.18 % uptime
Today
Senegal MNO services Operational
90 days ago
99.95 % uptime
Today
Free :: Web Deposit Operational
90 days ago
100.0 % uptime
Today
Free :: Payout Operational
90 days ago
100.0 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.91 % uptime
Today
Orange :: Payout Operational
90 days ago
99.91 % uptime
Today
Sierra Leone MNO services Operational
90 days ago
99.82 % uptime
Today
Orange :: Web Deposit Operational
90 days ago
99.82 % uptime
Today
Orange :: Payout Operational
90 days ago
99.82 % uptime
Today
Tanzania MNO services ? Major Outage
90 days ago
95.18 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
94.18 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
98.78 % uptime
Today
Airtel :: Payout Operational
90 days ago
93.97 % uptime
Today
Halotel :: Web Deposit Operational
90 days ago
95.94 % uptime
Today
Halotel :: USSD Deposit Operational
90 days ago
98.3 % uptime
Today
Halotel :: Payout Operational
90 days ago
96.61 % uptime
Today
Tigopesa :: Web Deposit Major Outage
90 days ago
88.48 % uptime
Today
Tigopesa :: USSD Deposit Operational
90 days ago
99.36 % uptime
Today
Tigopesa :: Payout Major Outage
90 days ago
97.12 % uptime
Today
Vodacom :: Web Deposit Operational
90 days ago
90.58 % uptime
Today
Vodacom :: USSD Deposit Operational
90 days ago
94.11 % uptime
Today
Vodacom :: Payout Operational
90 days ago
94.78 % uptime
Today
Uganda MNO services ? Operational
90 days ago
97.21 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
93.53 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
98.9 % uptime
Today
Airtel :: Payout Operational
90 days ago
93.28 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.92 % uptime
Today
MTN :: USSD Deposit Operational
90 days ago
99.32 % uptime
Today
MTN :: Payout Operational
90 days ago
99.32 % uptime
Today
Zambia MNO services ? Operational
90 days ago
97.45 % uptime
Today
Airtel :: Web Deposit Operational
90 days ago
94.46 % uptime
Today
Airtel :: USSD Deposit Operational
90 days ago
99.48 % uptime
Today
Airtel :: Payout Operational
90 days ago
95.02 % uptime
Today
MTN :: Web Deposit Operational
90 days ago
98.22 % uptime
Today
MTN :: Payout Operational
90 days ago
98.43 % uptime
Today
Zamtel :: Web Deposit Operational
90 days ago
98.14 % uptime
Today
Zamtel :: Payout Operational
90 days ago
98.4 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ghana Telecel scheduled maintenance Jul 27, 2024 23:00 - Jul 28, 2024 04:00 UTC
Ghana Telecel will be performing maintenance and upgrades during the maintenance window on 27.07 to 28.07 between 23:00 UTC and 04:00 UTC.
Degraded performance and outages are expected.
Posted on Jul 26, 2024 - 08:05 UTC
Past Incidents
Jul 27, 2024
Performance degradation affecting Malawi TNM services
Resolved - This incident has been resolved.
Jul 27, 00:49 UTC
Investigating - We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.
Jul 27, 00:24 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Jul 27, 00:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 20:32 UTC
Investigating - We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
Jul 26, 17:31 UTC
Performance degradation affecting DRC Airtel services
Resolved - This incident has been resolved.
Jul 27, 00:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 17:37 UTC
Investigating - We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Jul 26, 16:35 UTC
Performance degradation affecting SV Benin MTN services
Resolved - This incident has been resolved.
Jul 27, 00:25 UTC
Investigating - We are experiencing degraded performance in the SV Benin MTN services. We are investigating the issue.
Jul 26, 17:20 UTC
Jul 26, 2024
Performance degradation affecting Uganda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 26, 12:39 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 26, 11:00 UTC
Identified - We have identified instability in Uganda MTN services. We have escalated this to the MNO for resolution.
Jul 26, 08:33 UTC
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 26, 12:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 26, 10:40 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 26, 08:10 UTC
Performance degradation affecting SV Benin MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 26, 12:37 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 26, 10:40 UTC
Identified - We have identified instability in SV Benin MTN services. We have escalated this to the MNO for resolution.
Jul 26, 08:43 UTC
Performance degradation affecting Ghana AirtelTigo services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 26, 06:22 UTC
Monitoring - A fix has been deployed by Ghana AirtelTigo. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 26, 05:28 UTC
Identified - We have identified instability in Ghana AirtelTigo services. We have escalated this to the MNO for resolution.
Jul 26, 04:04 UTC
Performance degradation affecting SV Benin MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 26, 05:21 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 26, 04:32 UTC
Update - We are continuing to investigate this issue.
Jul 26, 01:49 UTC
Investigating - We are experiencing an outage of the SV Benin MTN services. We are investigating the issue.
Jul 26, 01:49 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 26, 05:20 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 26, 04:31 UTC
Investigating - We are currently investigating this issue.
Jul 26, 03:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 00:56 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
Jul 25, 22:30 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - This incident has been resolved.
Jul 26, 03:42 UTC
Investigating - We are experiencing degraded performance in the Rwanda Airtel services. We are investigating the issue.
Jul 26, 01:28 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - This incident has been resolved.
Jul 26, 03:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 00:33 UTC
Investigating - We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.
Jul 25, 23:39 UTC
Jul 25, 2024
Performance degradation affecting Ghana AirtelTigo services
Resolved - This incident has been resolved.
Jul 25, 22:30 UTC
Update - We are continuing to investigate this issue.
Jul 25, 17:10 UTC
Investigating - We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
Jul 25, 17:07 UTC
Performance degradation affecting SV Benin Moov services
Resolved - This incident has been resolved.
Jul 25, 20:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 18:20 UTC
Investigating - We are experiencing an outage in the Benin Moov services. We are investigating the issue.
Jul 25, 16:58 UTC
Performance degradation affecting Uganda MTN services
Resolved - This incident has been resolved.
Jul 25, 20:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 17:44 UTC
Investigating - We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
Jul 25, 16:39 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - This incident has been resolved.
Jul 25, 20:42 UTC
Investigating - We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
Jul 25, 18:17 UTC
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 25, 14:06 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 25, 12:31 UTC
Identified - This is a quick update to inform you that we are still experiencing degraded performance in our Malawi TNM deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 25, 10:40 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 25, 10:21 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 25, 08:49 UTC
Performance degradation affecting Tanzania Vodacom services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 25, 14:06 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 25, 12:05 UTC
Update - This is a quick update to inform you that we are still experiencing an outage in our Vodacom Tanzania deposit and payout gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 25, 10:32 UTC
Update - We are experiencing an outage in our Vodacom Tanzania deposit and payout gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible. Thank you for your patience.
Jul 25, 08:31 UTC
Identified - We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Jul 25, 06:53 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 25, 10:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 25, 08:33 UTC
Identified - We have identified instability in Rwanda Airtel services. We have escalated this to the MNO for resolution.
Jul 25, 07:45 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 25, 04:53 UTC
Monitoring - A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 25, 02:04 UTC
Investigating - We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.
Jul 24, 22:28 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 25, 04:52 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 25, 02:02 UTC
Update - We are experiencing [degraded performance in/an outage of] the Malawi [Airtel/TNM] services. We are investigating the issue.
Jul 25, 02:01 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
Jul 24, 23:29 UTC
Jul 24, 2024
pawaPay scheduled maintenance
Completed - All systems verified to be operational. Thank you for your patience.
Jul 24, 23:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 23:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window from 24.07 to 25.07 between 23:00 UTC and 00:00 UTC. Our services will be running during that time.
Jul 23, 12:49 UTC
Performance degradation affecting Ghana Telecel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 19:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 18:48 UTC
Identified - We have identified instability in Ghana Telecel services. We have escalated this to the MNO for resolution.
Jul 24, 14:58 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 18:45 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 15:16 UTC
Identified - We have identified instability in Rwanda Airtel services. We have escalated this to the MNO for resolution.
Jul 24, 14:11 UTC
Performance degradation affecting Zambia Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 18:45 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 16:37 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Jul 24, 16:07 UTC
Performance degradation affecting DRC Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 11:32 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 10:12 UTC
Identified - We have identified instability in DRC Airtel services. We have escalated this to the MNO for resolution.
Jul 24, 08:37 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 11:32 UTC
Monitoring - A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 09:18 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Jul 24, 08:55 UTC
Performance degradation affecting Ghana AirtelTigo services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 11:31 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 09:11 UTC
Identified - We have identified instability in Ghana AirtelTigo services. We have escalated this to the MNO for resolution.
Jul 24, 08:15 UTC
Performance degradation affecting SharpVision Moov Benin services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 03:48 UTC
Monitoring - A fix has been deployed by Benin Moov. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 03:26 UTC
Investigating - We are experiencing an outage of the SharpVision Moov Benin services. We are investigating the issue.
Jul 24, 02:05 UTC
Performance degradation affecting Ghana AirtelTigo services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 02:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 23, 21:10 UTC
Identified - We have identified instability in Ghana AirtelTigo services. We have escalated this to the MNO for resolution.
Jul 23, 18:45 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 24, 02:06 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 24, 00:04 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
Jul 23, 22:35 UTC
Jul 23, 2024
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 23, 20:34 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 23, 18:39 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 23, 18:04 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 23, 12:51 UTC
Monitoring - A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 23, 12:32 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Jul 23, 11:49 UTC
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 23, 11:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 23, 10:40 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 23, 10:06 UTC
Performance degradation affecting Tanzania Vodacom transactions
Resolved - We are no longer experiencing any instability on the Tanzania Vodacom deposit gateway. Thank you for your patience.
Jul 23, 09:58 UTC
Monitoring - We have been notified that a fix has been deployed on Vodacom side and we can see improvements in the success rate of transactions being processed. We will continue to monitor the situation and update you as soon as possible. Thank you for your patience.
Jul 23, 09:48 UTC
Identified - After completing our internal investigations, we believe that there is instability on the side of Vodacom. We have escalated this to the mobile network operator and are waiting for a resolution.
Jul 23, 08:43 UTC
Performance degradation affecting Cameroon Orange services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 23, 09:48 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 23, 09:24 UTC
Identified - We have identified instability in Cameroon Orange services. We have escalated this to the MNO for resolution.
Jul 23, 08:50 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 23, 09:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 03:40 UTC
Investigating - We are experiencing an outage of the Rwanda MTN services. We are investigating the issue.
Jul 23, 02:04 UTC
pawaPay scheduled maintenance
Completed - All systems verified to be operational. Thank you for your patience.
Jul 23, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 23.07 between 01:00 UTC and 02:00 UTC. Our services will be running during that time.
Jul 22, 12:53 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - This incident has been resolved.
Jul 23, 03:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 01:42 UTC
Investigating - We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.
Jul 22, 23:40 UTC
Performance degradation affecting Ghana AirtelTigo services
Resolved - This incident has been resolved.
Jul 23, 03:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 01:42 UTC
Update - We are continuing to investigate this issue.
Jul 23, 00:15 UTC
Investigating - We are currently investigating this issue.
Jul 23, 00:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 23:40 UTC
Investigating - We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
Jul 22, 22:26 UTC
Performance degradation affecting Malawi TNM services
Resolved - This incident has been resolved.
Jul 23, 01:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 20:01 UTC
Investigating - We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
Jul 22, 18:51 UTC
Performance degradation affecting DRC Airtel services
Resolved - This incident has been resolved.
Jul 23, 00:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 22, 20:01 UTC
Update - We are continuing to investigate this issue.
Jul 22, 17:36 UTC
Update - We are continuing to investigate this issue.
Jul 22, 17:34 UTC
Investigating - We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.
Jul 22, 15:56 UTC
Performance degradation affecting Tanzania Vodacom services
Resolved - This incident has been resolved.
Jul 23, 00:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 18:29 UTC
Update - We are continuing to investigate this issue.
Jul 22, 18:28 UTC
Investigating - We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.
Jul 22, 17:29 UTC
Jul 22, 2024
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 22, 15:36 UTC
Update - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 22, 15:26 UTC
Update - This is a quick update to inform you that we are experiencing a degraded performance in our Ghana MTN deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 22, 11:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 22, 10:29 UTC
Update - This is a quick update to inform you that we are experiencing an outage in our Ghana MTN deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 22, 09:33 UTC
Identified - We have identified instability in Ghana MTN services. We have escalated this to the MNO for resolution.
Jul 22, 08:58 UTC
Performance degradation affecting Uganda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 22, 08:18 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 22, 05:57 UTC
Update - This is a quick update to inform you that we are experiencing degraded performance in our Uganda Airtel deposit gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 22, 05:28 UTC
Identified - We have identified instability in Uganda Airtel services. We have escalated this to the MNO for resolution.
Jul 22, 04:54 UTC
Tanzania Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Jul 22, 05:32 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 22, 02:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:00 UTC
Scheduled - Tanzania Airtel will be performing maintenance and upgrades during the maintenance window on 21.07 - 22.07 between 22:00 UTC and 01:00 UTC.
Degraded performance and outages are expected.
Jul 19, 14:09 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 22, 05:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 01:09 UTC
Update - We are continuing to investigate this issue.
Jul 21, 22:55 UTC
Investigating - We are experiencing degraded performance in the Nigeria Airtel services. We are investigating the issue.
Jul 21, 19:46 UTC
Performance degradation affecting DRC Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 22, 05:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 02:28 UTC
Investigating - We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Jul 22, 00:58 UTC
Performance degradation affecting DRC Vodacom services
Resolved - This incident has been resolved.
Jul 22, 01:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 23:13 UTC
Investigating - We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.
Jul 21, 22:09 UTC
Performance degradation affecting Uganda Airtel services
Resolved - This incident has been resolved.
Jul 22, 01:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 21:34 UTC
Investigating - We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Jul 21, 21:08 UTC
Jul 21, 2024
Performance degradation affecting Malawi TNM services
Resolved - This incident has been resolved.
Jul 21, 22:09 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 21, 11:54 UTC
Investigating - We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
Jul 21, 10:03 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 21, 08:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 21, 07:06 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Jul 21, 05:55 UTC
Airtel Uganda scheduled maintenance
Completed - All MNO services verified to be operational.
Jul 21, 08:15 UTC
Verifying - Uganda Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Jul 21, 06:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 20:00 UTC
Scheduled - Airtel Uganda will be performing maintenance and upgrades during the maintenance window on 20.07 - 21.07 between 20:00 UTC and 06:00 UTC.
Degraded performance and outages are expected.
Jul 18, 13:44 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 21, 05:54 UTC
Monitoring - A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 21, 04:38 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MNO for resolution.
Jul 21, 04:09 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 21, 03:48 UTC
Monitoring - A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 21, 02:36 UTC
Identified - We have identified instability in Tanzania Airtel services. We have escalated this to the MNO for resolution.
Jul 21, 00:23 UTC
Jul 20, 2024
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 20, 22:41 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 20, 21:23 UTC
Update - This is a quick update to inform you that we are experiencing an outage in our Malawi TNM deposit gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 20, 20:00 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 20, 19:53 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 20, 19:55 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 20, 16:50 UTC
Investigating - We are experiencing an outage of the Tanzania Tigopesa services. We are investigating the issue.
Jul 20, 15:40 UTC
Performance degradation affecting Tanzania Tigopesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 20, 06:35 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 20, 05:10 UTC
Identified - We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Jul 20, 04:00 UTC
Cameroon MTN scheduled maintenance
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Jul 20, 06:35 UTC
Update - Cameroon MTN maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Jul 20, 05:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:00 UTC
Scheduled - Cameroon MTN will be performing maintenance and upgrades during the maintenance window on 19.07 - 20.07 between 23:00 UTC and 05:00 UTC.
Degraded performance and outages are expected.
Jul 19, 10:23 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 20, 03:57 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 20, 03:14 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Jul 19, 23:41 UTC
Jul 19, 2024
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 23:19 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 20:55 UTC
Identified - We are still experiencing an outage in our Airtel Nigeria deposit and payout gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible. Thank you for your patience.
Jul 19, 18:11 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 17:27 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Jul 19, 13:54 UTC
Performance degradation affecting Rwanda Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 12:41 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 10:38 UTC
Identified - We have identified instability in Rwanda Airtel services. We have escalated this to the MNO for resolution.
Jul 19, 05:59 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 09:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 07:08 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Jul 19, 06:23 UTC
Malawi Airtel scheduled maintenance
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Jul 19, 07:19 UTC
Update - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 03:51 UTC
Update - We have identified instability in Malawi Airtel services. We have escalated this to the MNO for resolution.
Jul 19, 03:39 UTC
Verifying - Maintenance has been completed. We are verifying full MNO service availability.
Jul 19, 03:25 UTC
Update - Ongoing MNO maintenance is taking longer to be completed than originally scheduled. We will keep you updated on the progress.
Jul 19, 02:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 UTC
Scheduled - Malawi Airtel will be performing maintenance and upgrades during the maintenance window from 18.07 22:00 UTC to 19.07 02:30 UTC.
Degraded performance and outages are expected.
Jul 18, 13:57 UTC
Performance degradation affecting Nigeria Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 02:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 02:00 UTC
Identified - We have identified instability in Nigeria Airtel services. We have escalated this to the MNO for resolution.
Jul 18, 23:32 UTC
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 02:16 UTC
Monitoring - A fix has been deployed by Malawi TNM. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 01:42 UTC
Update - We are continuing to investigate this issue.
Jul 18, 23:23 UTC
Investigating - We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.
Jul 18, 22:51 UTC
Performance degradation affecting Ghana Telecel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 01:17 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 00:42 UTC
Investigating - We are experiencing an outage in the Ghana Telecel services. We are investigating the issue.
Jul 18, 23:56 UTC
Performance degradation affecting Zambia Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 19, 01:16 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 19, 00:13 UTC
Update - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Jul 19, 00:03 UTC
Identified - We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Jul 18, 15:33 UTC
Jul 18, 2024
Performance degradation affecting Benin MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:55 UTC
Monitoring - A fix has been deployed by Benin MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 15:07 UTC
Update - This is a quick update to inform you that we are still experiencing instability in Benin MTN services, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 18, 13:40 UTC
Identified - We have identified instability in Benin MTN services. We have escalated this to the MNO for resolution.
Jul 18, 11:14 UTC
Performance degradation affecting Cameroon MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:54 UTC
Monitoring - A fix has been deployed by Cameroon MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 15:06 UTC
Update - This is a quick update to inform you that we are still experiencing instability in Cameroon MTN services, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 18, 13:40 UTC
Update - We have identified instability in Cameroon MTN services. We have escalated this to the MNO for resolution.
Jul 18, 12:00 UTC
Identified - We have identified instability in Cameroon MTN services. We have escalated this to the MNO for resolution.
Jul 18, 11:34 UTC
Performance degradation affecting Nigeria MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:54 UTC
Monitoring - A fix has been deployed by Nigeria MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 15:06 UTC
Update - This is a quick update to inform you that we are still experiencing instability in Nigeria MTN services, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 18, 13:41 UTC
Update - We have identified instability in Nigeria MTN services. We have escalated this to the MNO for resolution.
Jul 18, 12:01 UTC
Identified - We have identified instability in Nigeria MTN services. We have escalated this to the MNO for resolution.
Jul 18, 11:13 UTC
Performance degradation affecting Zambia MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:53 UTC
Monitoring - A fix has been deployed by Zambia MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 15:05 UTC
Update - This is a quick update to inform you that we are still experiencing instability in Zambia MTN services, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 18, 13:41 UTC
Update - We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Jul 18, 12:02 UTC
Identified - We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Jul 18, 11:10 UTC
Performance degradation affecting Ghana MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:53 UTC
Monitoring - A fix has been deployed by Ghana MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 15:04 UTC
Update - This is a quick update to inform you that we are still experiencing instability in Ghana MTN services, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 18, 13:42 UTC
Update - We have identified instability in Ghana MTN services. We have escalated this to the MNO for resolution.
Jul 18, 12:03 UTC
Identified - We have identified instability in Ghana MTN services. We have escalated this to the MNO for resolution.
Jul 18, 11:07 UTC
Performance degradation affecting CIV MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:52 UTC
Monitoring - A fix has been deployed by CIV MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 15:03 UTC
Update - This is a quick update to inform you that we are still experiencing instability in CIV MTN services, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Jul 18, 13:42 UTC
Identified - We have identified instability in CIV MTN services. We have escalated this to the MNO for resolution.
Jul 18, 12:44 UTC
Performance degradation affecting Malawi TNM services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 18:52 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 17:03 UTC
Update - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 18, 12:19 UTC
Identified - We have identified instability in Malawi TNM services. We have escalated this to the MNO for resolution.
Jul 18, 11:10 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 13:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 11:31 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Jul 18, 11:09 UTC
Uganda Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Jul 18, 13:37 UTC
Verifying - Uganda Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Jul 18, 09:07 UTC
Update - Ongoing Uganda Airtel maintenance is taking longer to be completed than originally scheduled. We will keep you updated on the progress.
Jul 18, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:01 UTC
Scheduled - Uganda Airtel will be performing maintenance and upgrades during the maintenance window on 17.07-18.07 between 21:00 and 02:00 UTC.
Degraded performance and outages are expected.
Jul 16, 15:08 UTC
Zambia Airtel scheduled maintenance
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Jul 18, 07:37 UTC
Verifying - Zambia Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Jul 18, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:50 UTC
Scheduled - Scheduled maintenance has started. We will provide updates as necessary.
Jul 17, 22:49 UTC
Airtel DRC scheduled maintenance
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Jul 18, 07:37 UTC
Verifying - Airtel DRC maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Jul 18, 06:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:51 UTC
Scheduled - Scheduled maintenance has started. We will provide updates as necessary.
Jul 17, 22:50 UTC
Malawi Airtel scheduled maintenance
Completed - We are pleased to inform you that we are no longer experiencing any instability and services are fully operational again. Thank you for your patience.
Jul 18, 07:36 UTC
Verifying - Malawi Airtel maintenance has been finished and we can see improvements in processing transactions. However, we will keep monitoring the situation and update you in the next 30 minutes.
Jul 18, 06:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:00 UTC
Scheduled - Malawi Airtel will be performing maintenance and upgrades during the maintenance window from 17.07 21:00 UTC to 18.07 03:00 UTC.
Degraded performance and outages are expected.
Jul 17, 15:03 UTC
Performance degradation affecting Rwanda & Tanzania Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 18, 07:36 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 18, 06:33 UTC
Update - We are continuing to investigate this issue.
Jul 18, 03:36 UTC
Investigating - We are experiencing an outage of the Rwanda & Tanzania Airtel services. We are investigating the issue.
Jul 17, 22:50 UTC
Performance degradation affecting Mozambique Vodacom services
Resolved - This incident has been resolved.
Jul 18, 03:34 UTC
Update - We are continuing to investigate this issue.
Jul 17, 21:45 UTC
Investigating - We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.
Jul 17, 20:31 UTC
Jul 17, 2024
Performance degradation affecting Zambia Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 17, 21:12 UTC
Monitoring - A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 17, 15:48 UTC
Investigating - We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.
Jul 17, 15:08 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 17, 15:48 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 17, 14:49 UTC
Investigating - We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.
Jul 17, 14:17 UTC
Performance degradation affecting Kenya M-Pesa services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 17, 15:10 UTC
Monitoring - A fix has been deployed by Kenya M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 17, 13:39 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Jul 17, 13:07 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 17, 06:38 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 17, 05:17 UTC
Update - We are continuing to investigate this issue.
Jul 17, 03:31 UTC
Update - We are continuing to investigate this issue.
Jul 16, 23:38 UTC
Investigating - We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.
Jul 16, 23:13 UTC
Malawi Airtel scheduled maintenance
Completed - All MNO services verified to be operational.
Jul 17, 06:37 UTC
In progress - Airtel Malawi maintenance has started. We will provide updates as necessary.
Jul 16, 23:31 UTC
Scheduled - Airtel Malawi will be performing maintenance and upgrades during the maintenance window on 17.07 between 01:30 and 06:30 UTC.
Degraded performance and outages are expected.
Jul 16, 14:58 UTC
Zambia Airtel scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:36 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 17, 03:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:00 UTC
Scheduled - Zambia Airtel will be performing maintenance and upgrades during the maintenance window on 16.07-17.07 between 22:00 and 03:00 UTC.
Degraded performance and outages are expected.
Jul 16, 15:03 UTC
Rwanda MTN scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 UTC
Scheduled - Rwanda MTN will be performing maintenance and upgrades during the maintenance window on 16.07 between 23:00 UTC and 03:00 UTC.
Degraded performance and outages are expected.
Jul 15, 13:23 UTC
Ghana MTN/Telecel/AirtelTigo scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 UTC
Scheduled - [Country MNO] will be performing maintenance and upgrades during the maintenance window on 17.07 between 00:00 UTC and 02:00 UTC.
Degraded performance and outages are expected.
Jul 15, 18:32 UTC
Jul 16, 2024
pawaPay scheduled maintenance
Completed - All systems verified to be operational. Thank you for your patience.
Jul 16, 23:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 UTC
Scheduled - To ensure a performant and secure experience using our services, we will be performing infrastructure upgrades during the maintenance window on 16.07.2024 between 23:00 UTC and 23:30 UTC. Our services will be available during that time.
Jul 16, 12:02 UTC
Performance degradation affecting Kenya M-Pesa services
Resolved - This incident has been resolved.
Jul 16, 23:25 UTC
Investigating - We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Jul 16, 19:21 UTC
Performance degradation affecting Kenya MNO services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 16, 18:14 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 16, 14:08 UTC
Update - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Jul 16, 09:47 UTC
Update - We are continuing to work on a fix for this issue.
Jul 16, 09:06 UTC
Identified - We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Jul 16, 08:45 UTC
Performance degradation affecting Malawi Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 16, 14:52 UTC
Monitoring - A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 16, 14:07 UTC
Investigating - We are experiencing an outage in the Malawi Airtel services. We are investigating the issue.
Jul 16, 13:33 UTC
Performance degradation affecting Rwanda MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 16, 14:52 UTC
Monitoring - A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 16, 12:37 UTC
Identified - We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Jul 16, 11:18 UTC
Performance degradation affecting Cameroon, Ghana, Nigeria, Uganda, Zambia MTN services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 16, 12:03 UTC
Monitoring - A fix has been deployed by MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Jul 16, 08:01 UTC
Investigating - We are experiencing an outage of the Cameroon, Ghana, Nigeria, Uganda, Zambia MTN services. We are investigating the issue.
Jul 16, 06:58 UTC
Performance degradation affecting Tanzania Airtel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 16, 09:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 03:51 UTC
Investigating - We are currently investigating this issue.
Jul 16, 03:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 00:04 UTC
Investigating - We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.
Jul 16, 00:03 UTC
Performance degradation affecting Tanzania Halotel services
Resolved - The incident has been resolved. We apologise for the inconvenience.
Jul 16, 09:07 UTC
Monitoring - We are seeing improvements in success rates and will continue monitoring the incident.
Jul 16, 08:39 UTC
Identified - We have identified instability in Tanzania Halotel services. We have escalated this to the MNO for resolution.
Jul 16, 07:31 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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